All our hosted services are hosted in datacentres of the highest quality (Tier5) ensuring physical security, a perfect server environment and continuous Internet access.
Power:
Generators
3 (5 ultimate) x 3.8MVA 11kV diesel driven emergency power
Automatic start in less than 1 minute to feed 100% of the facility
Once generators are activated there is a 24 x 7 agreement in place
with local suppliers to refuel
Monthly test of each generator at 100% on permanent load-bank
UPS
Each system comprises a group of 625kVA Hybrid Rotary UPS
modules with:
N+1 redundancy
Able to supply 100% of facility for up to 8hrs
Environment:
Environmental conditions
Temperature regulated overall to 21°C+/- 2°C
Humidity regulated overall to 50%RH +/- 10%
Cooling Systems
Two plants each of 3 x 900kWr air-cooled package chillers giving
3600kWr total with N+1 redundancy.
Under-floor cooling air distribution filtered to EU4 standard
Fire Strategy
Use of non-inflammable and low smoke zero halogen materials
where possible
Very Intelligent Early Warning (V.I.E.W.) detection – above and
below raised floor
Smoke extract system activated by fire alarm
Security
Security personnel 24 x 7
Full electronic access control system, based on proximity cards with
photo and PIN keypads
Biometric Palm-scanners in addition for Colocation areas
Locks on colocation suites and cabinets
Intruder detection system on escape and riser doors
CCTV monitoring with recording of all access points and circulation
areas
Monitoring
Local Operations and Control Centre
Network Operations Centre (NOC) in Denver, Colorado (Provides
disaster recovery backup)
24x7 local monitoring and logging of temperature and humidity
conditions and alarms
Full perimeter under-floor leak detection linked to building
monitoring system
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